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a Question of Balance

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Thursday, January 09, 2003
> Competency and Knowledge Management Systems

Job descriptions are flying out of the cabinets and into the computers at St. Joseph Hospital  They have been re-written into a competency-based format and will be used as maps of how to do the work for each position.  Staff can access their competency lists from several avenues online.

As a health care worker, wouldn't you like to be able to not only have a clear message about what you need to be competent in, but also what the performance expectations are for someone in your position?  The new job descriptions hope to accomplish that. 

And... wouldn't you love it if you could instantly access all that important information you may need to know to do your job and increase your competency?  Relying on memory should be a thing of the past.  It leads to errors and bad outcomes for patients.  Instead, accessing information, videos, policies & procedures, standards of care, manufacturer's instructions, equipment operation manuals, or whatever it is that you need at the moment should be the norm.  This is in the process of happening at St. Joseph Hospital.  Testing of the system began in our Maternal Child Services department in December 2002.  Soon the online competency database system will begin to encompass other departments, and soon other divisions in our organization.

Stay tuned for more information.


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Last update: 2/28/2003; 12:35:03 PM .
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