Stacey's Weblog

Thursday, March 18, 2004

I've been receiving some good feedback for Patient Powered website and the shared care plan:

I made a comment the other day on a list-serv that I am on and generated much more interest than anticipated.

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Thanks for the information. I visited the website and I was amazed. I signed in as John Doe and I really liked how the whole information is organized and presented, even small details (for example the list of patient's concerns was so realistic, it is what usually you get when you ask patients what is their main concern).

I would like to know how is the project going. What are the outcomes if you have analyzed them already? Did you have difficulties with patients compliance? What is their reaction?

Thank you again and keep up with your wonderful work.

Andi Qipo, MD, MPH
Quality Improvement Specialist
East Boston Neighborhood Health Center
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This Web-site overall looks great. Could we use the shared care plan (for free) on our own student website? What types of licensing requirements are there (if any?)

Thanks!

Dominique Kim, MPH

Manager for Performance Measurement

Harvard University Health Servives

3:34:15 PM

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Increased volumes and continuity - less work

I have a story to share that is short, but I intend to get some details and post them later. I didn't want to lose the thought.

At Family Health Associates there is a doctor that was under the impression, with the changes we have been making in our move toward open access that he was seeing fewer patients a day and he was unhappy about that. When we went back and compared his current visits to those he had the same time last year in the "old system" we found that he is actually seeing 1-2 more now.

So, not only is he seeing more patients now - it feels like he is seeing less!

They also have some reporting that they do on the figures that are transferred between clinicians that are panelled with Group Health (the crossover report). The amount of money changing hands because they are caring for each other's patients has gone down:

December - $xxx, January - reduced by 42%, February - reduced that by 30% (overall reduced by 60%). That indicates that clinicians are seeing more of their own patients.

More details to follow....

2:34:03 PM

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