Week in Review
Here’s what has been on my radar screen and what I’m looking forward to:
Ferndale Clinic
This has been the identified site of the two Family Care Associate sites as the one that will undergo the transformation process first.
Team Development Measure completed and results are being analyzed. Preliminary results suggest an improvement in identification as a “team”. Is this an outcome of the appreciative interviews? The process facilitators’ gathering baseline metric data, or the brief presentation I gave them regarding change and transition (William Bridges)? What these interventions have in common is that they bring to life the start of this project and interjects the concept of “team” into the clinic.
On 9/25, Stacey (process facilitator) and I will meet with the Guidance committee to identify their goals for the 10/5 staff retreat. We will share information from the Baseline Metrics and the Team Development Measure as well as a proposal for issues/topics to be covered at the retreat.
North Cascade Cardiology
Appreciative interviews of leadership staff to be scheduled through October.
Team Development Measure has been administered. We’ll receive results soon that will indicate specific areas to address with the group.
SeaMar clinic
Team Development Measure will be completed next week.
We will also set up the first meeting with the SeaMar Guidance Team.
Center for Senior Health
Next Guidance Committee meeting 9/30 will include information in helping staff cope with change and transition. Stacey and Terry (process facilitators) will go over baseline metric results. We will plan next steps for action and team development based upon this information and the results of the Team Development Measure.
Other work or issues on the table:
Clarify role/responsibilities of Guidance Teams
Planning retreat for Pursuing Perfection Leadership Team retreat 10/14. Marc, Mary and I will be meeting on the 25th to put finishing touches on the appreciative interview questions and the process/agenda for the retreat.
Had a conversation with Connie (Patient Care Manager) regarding coping with the loss of patients. We came up with several ideas: creating a patient memory book with their photo, names and qualities we appreciated about them; a memory wreath, with patient names; sending a card to the family signed by all staff; lighting a candle and pausing for a reflection at staff meeting.
