20.
Week in Review
Here's what has been on my radar
screen and what I'm looking forward to:
Ferndale
Clinic
This has been
the identified site of the two Family Care Associate sites as the one that will
undergo the transformation process first.
Team Development Measure
completed and results are being analyzed. Preliminary results suggest
an improvement in identification as a "team". Is this an outcome of the
appreciative interviews? The process facilitators' gathering baseline
metric data, or the brief presentation I gave them regarding change and transition
(William Bridges)? What these interventions have in common is that
they bring to life the start of this project and interjects the concept of "team"
into the clinic.
On 9/25, Stacey (process
facilitator) and I will meet with the Guidance committee to identify their goals
for the 10/5 staff retreat. We will share information from the Baseline
Metrics and the Team Development Measure as well as a proposal for issues/topics
to be covered at the retreat.
North
Cascade Cardiology
Appreciative interviews of leadership staff to be scheduled through October.
Team Development Measure
has been administered. We'll receive results soon that will indicate specific
areas to address with the group.
SeaMar
clinic
Team Development
Measure will be completed next week.
We will also
set up the first meeting with the SeaMar Guidance Team.
Center
for Senior Health
Next Guidance
Committee meeting 9/30 will include information in helping staff cope with change
and transition. Stacey and Terry (process facilitators) will go over baseline
metric results. We will plan next steps for action and team development
based upon this information and the results of the Team Development Measure.
Other work or issues on the
table:
Clarify role/responsibilities
of Guidance Teams
Planning retreat for
Pursuing Perfection Leadership Team retreat 10/14. Marc, Mary and I will
be meeting on the 25th to put finishing touches on the appreciative interview
questions and the process/agenda for the retreat.
Had a conversation with Connie
(Patient Care Manager) regarding coping with the loss of patients. We
came up with several ideas: creating a patient memory book with their
photo, names and qualities we appreciated about them; a memory wreath, with
patient names; sending a card to the family signed by all staff; lighting a
candle and pausing for a reflection at staff meeting.
4:30:10 PM
