Wiring/hardware installation for computer touch screen patient satisfaction survey -done.

2. Basic Metric Data Collection - done.

3. Team Development Survey - done .

4. Training for Clinical staff for Diabetes Registry - done.

5. 273 diabetic patients have been identified and accounts set-up in Last Word for implementation of the Diabetes Registry. Thanks Tracey!

6. Spanish translation for patient satisfaction touch screen survey -done. Thanks Wendy and Norma!

7. Focus Group for Spanish Diabetic Patients in regards to group visits, email access, and phone consultation/follow-up-

Thanks Jennifer!

8. Clinical Snap-shot completed in preparation for Diabetic registry - done.

9. Patient Satisfaction Survey - computer touch screen "LIVE" as of 10/28/02. This will be an on-going process everyday..........

Upcoming Meetings/ Events:

1. Daily random patient selection for Patient Satisfaction Survey - computer touch screen.

2. Friday November 8, 2002 9-9:30 am (Jackie, Lyly, Terry) meeting to discuss process for patient satisfaction computer touch screen

survey; meeting 9:30-11:00 am ( Jackie, Terry, Jean Marie) to discuss implementation of Diabetic registry.

3.Next Guidance Team meeting on Wednesday 11/13/02 12 noon - 3 pm @ SeaMar

( Dr. Adams,Jackie Coggins, Lyly Cummins, Terry, Mary, Cindy, Mary Bartolo ( via phone) ).

4. Next Implementation Team Meeting Wednesday 11/13/02 7-10 am @ FHA ( Dr. Adams) .

Terry Wagner RN BSN

Process Facilitator

Whatcom County Pursuing Perfection Project

twagner@peacehealth.org

Cell # 360 319-9786